A Control Panel is a web-based interface via which you can handle numerous aspects of your online presence. For instance, you may set up or change site files, create and check emails, control databases, check visitor statistics and so forth. Those things are done using buttons and menus within a web browser and the Control Panel could also be called ‘back office’, i.e. the administration area associated with your website hosting account. Most Control Panels available will allow you to manage all hosting-related matters, but you'll usually need a different system to deal with payments or to get a new domain name when the company offers domain registrations. Depending on the platform they utilize, you can be able to use the billing account to open a support ticket to ask a question or to resolve an issue also, or you may need to employ a third system.